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user_8960da

Accepted Solution
Can I get a video

Hi. I am not a subscriber anymore but last night we had a motorbike theft. Is there anyway I can check the videos from last night?

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14-07-2024 12:13:40

Responses (1)

  • C
    Accepted Solution

    Hi @user_8960da. Without an active Ring Protect plan, there are no videos being recorded. You need an active plan in order to have videos recorded and available to view in the Ring app.

    0

    15-07-2024 17:00:58

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