Ring Retrofit kit - Broken Zone or normal?
Hi All, New to Ring switching from ADT and so far loving it. i am using the Retrofit kit for my existing wired doors and windows. Setup was a breeze and everything seemed to be working fine for the past 10 days until recently, i started getting false alarm on one of the wired sensors. Went through and tested every single one with a DMM for both continuity and also resistance. All the zones pass the continuity test except for Dining room ( which happens to be 6 windows tied to a single zone ). The resistance shows 185k closed and 0 open. Upon further investigation it looks like 5.2k ohm is the max ring retrofit can support for a zone, so sounds like this is why its unstable and giving false alerts. My questions are 1) Is there a problem with the 185k ohm zone thats causing false alerts? should it be this high ? it worked without issues on the ADT system and other zones setup in a similar fashion don't show this high resistance and give no trouble. 2) What other options do i have to re-use this zone other than deploying wireless sensors ? Any input is appreciated
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25-07-2023 05:53:58
Responses (3)
- S
Overthought this, turns out there was a faulty sensors on that particular zone. Once i found and replaced the faulty reed switch within the loop, i remeasured the resistance and it has now dropped to 6.6 ohms. Seems to be working flawless so far and no more false alarms
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30-07-2023 11:00:28
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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29-08-2023 11:00:41
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Justin_Ring
Hi @Seanmikhaels. I would recommend looking into our Help Center [articles](https://support.ring.com/hc/en-us/sections/360008752172-Retrofit-Alarm-Kit) regarding the Retrofit Kit to see if they have beneficial information for your concern. If not, please reach out to our support team for further assistance. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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26-07-2023 06:22:31
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