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G
Ring Pro Erro base station WiFi signal keeps turning on and off
wifi
base-station

I've had a Ring Pro system since November 2021 and the WiFi network constantly switches on and off. I have to think it's an issue with the base station. I can watch on my phone and almost every minute or so the WiFi network indicator will drop for a few seconds and then reappear. Not sure if I just have a faulty base. I hooked up a second WiFi mesh network off the same connection and that one is solid and doesn't intermittently drop. Any thoughts or suggestions?

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31-05-2022 12:37:40

Responses (1)

  • T

    Hi @Ghost76. I would first try rebooting your Ring Alarm Pro. If that doesn't correct the issue, you should follow up with our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    02-06-2022 10:25:18

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