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FlynnFam

Motion Detector height to compensate for pet motion
motion-detector
troubleshooting

I have my Gen 2 motion detectors installed at the recommended 7' 6", & at the lowest sensitivity setting. My medium sized dog still occasionally sets off the alarm. Would installing it higher on the wall be a way to avoid these false alarms? Thanks in advance for your help.

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31-10-2020 06:28:58

Responses (2)

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    Tom_Ring

    Hi @FlynnFam. [Here](https://support.ring.com/hc/en-us/articles/115005073406-Pets-and-the-Ring-Alarm-Motion-Detectors) is a Help Center article that explains how the Ring Alarm system works with our furry friends. I would not stray from the recommended mounting directions for your Motion Detector, as this could adversely impact it's reliability. I hope this information helps!

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    02-11-2020 07:51:10

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      H

      hjbreese

      No, the article doesn't help me. I have 3 small dogs. When they run in the room the motion sensors pick them up. Since Ring hasn't been able to fix this, it would be nice if Ring would allow a more robust 3rd party device to be used with the alarm system.

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      02-11-2023 03:26:59

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    system

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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    02-12-2023 03:27:34

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