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AGP
I have the same problem and Ring have not helped. It has stopped working altogether now because of water ingress. on close inspection, the clear plastic screen covering the lens is a separate component and simply cemented into place with a frexible sealant. The sealant has failed thus letting water to enter via capillary action. Clearly the electrics have been affected rendering the doorbell useless. the annoying thing is, Ring have not helped at all using Covid 19 as an excuse. However, they keep taking money from my account for storage on the cloud which I have not used for six months now
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02-07-2020 04:55:04
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