U.K. Really need more devices we can use
When I first used the ring App in the U.K. I could see loads of devices I could add - water leak, smoke and CO2 ‘listeners’, power switches… it was one of the reasons I decided to opt for a large ring doorbell, camera and alarm system. This was less than a month ago…Recent App updates have removed most of these - in fact all itemised non-ring products and now just a ‘Works with Ring’ button.I know for z-wave devices different countries use different frequencies, however, the U.K. is still in Europe and uses the same, as does China and loads of others. I assume the ring products, like WiFi, use the location of where devices are and can then ‘tune’ to that locations frequency?So, PLEASE, when will the U.K. be able to use the many devices available in the USA and other countries. If you and your ‘Works wire Ring’ partners build them - we will buy them.Come on ring/Amazon let the U.K. (and other countries) become real neighbours…… the new generation of products will attract new Customers like me, but if we have to wait too long for the extra safety and security devices we’ll have to buy elsewhere :frowning:
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19-05-2021 14:57:53
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Tom_Ring
Hi @ADT-WJT. Correct. This availability is due to the differences in the Z-wave frequency. As we value our neighbours feedback, we've created a [Feature Request board](https://community.ring.com/c/products/feature-request-board/24). Feel free to add this and any future feature requests there. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbours that come to this thread can easily find your feature!
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21-05-2021 16:43:18
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