Responses (1)

C

Caitlyn_Ring

Hi

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14-07-2025 18:52:36

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Reply

U

user_7f3d0a

The name of this model is "Ring Battery Doorbell". Looking at the corner kits available on this website, I found this review with a image from 'Jess' in Feb 2025, "Corner kit on Left. Ring Doorbell base on Right. At least you can see the hole patterns. Make sure you are using the correct description. A Battery Doorbell and a Video Doorbell aren't the same Ring doesn't like to use part numbers... Model 5F97F2 Battery Doorbell is not a Video Doorbell. The mounting hole patterns are different. --Update: Ring Support contacted me after seeing this review. I was shown genuine concern for the problem. The return of the wrong part was simple and quick. They made sure to help me get the correct corner kit, and sent the next day. This time it fit!“ Unfortunately, the correct kit wasn't named in that response.

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14-07-2025 19:19:16

U

user_7f3d0a

The name of this model is "Ring Battery Doorbell". Looking at the corner kits available on this website, I found this review with a image from 'Jess' in Feb 2025, "Corner kit on Left. Ring Doorbell base on Right. At least you can see the hole patterns. Make sure you are using the correct description. A Battery Doorbell and a Video Doorbell aren't the same Ring doesn't like to use part numbers... Model 5F97F2 Battery Doorbell is not a Video Doorbell. The mounting hole patterns are different. --Update: Ring Support contacted me after seeing this review. I was shown genuine concern for the problem. The return of the wrong part was simple and quick. They made sure to help me get the correct corner kit, and sent the next day. This time it fit!“ Unfortunately, the correct kit wasn't named in that response.

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14-07-2025 19:19:19