Problem with Chime and Chime Pro

Hi,Everything has been working fine for months... then today I've had these problems:Chime in kitchen stopped working - shows fine in app, but no chime when doorbell pressed. Have tried changing settings and resetting it, but keep getting the message "Something went wrong. Sorry about that! Please try again in a moment.". I've done this several times and no change. I can't change the chime on it either. After resetting it, it's reverted back to standard chime, but still not working off the doorbell - works through app test.Chime Pro says it's connected to wifi, but not the internet. I've reset it and connected via the app again, but still the same. No matter what I do, this never works at all and never shows in the app.Does anyone have ideas at all please?Kind regards,Matt