Downloaded file names are meaningless now

Question

Recently, downloaded file names have changed from having the camera name and date/time of recording to a long meaningless list of characters. Please revert to the previous system so we see what the camera was and when the recordings were made.

Caitlyn_Ring · Answer

Hi @wraighty. Our team is aware of an issue affecting the file names on downloaded videos. They're working on getting this resolved as soon as possible. We appreciate your patience in the meantime.

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