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Alexa not announcing Doorbell Press after motion detection on Ring Pro & Pro2
Hi Ring!Thought I would just start another thread as you conveniently closed the following thread as solved!!!https://community.ring.com/t/chime-pro-1st-gen-and-chime-no-sound-when-doorbell-pressed/182259/105Yes, well done, you have indeed finally solved the debacle of you own chimes not sounding on a doorbell press after motion has been detected which went on for months!!!BUT, you have NOT solved the, again widely reported, fact that an Alexa device still doesn't announce the doorbell press under the same conditions!!!!This was reported by many people in the above thread but you obviously got fed up with people keep complaining about it, so you closed the thread as a solution!!!!So, I have started another thread, which is specific to this problem!!!This is obviously linked to the chimes not sounding as the Alexa fails to announce under the same conditions as the chimes previously failed to sound, i.e. after approx 30 seconds or more or motion detection.So, I suspect your response will be one of the following: -1) Ring support so I can waste more of my time going though completely pointless resets/reboots which will achive absolutely nothing as the problem is wide spread and not specific to me. (same as the chimes issue)2) This is a problem with the Alexa device, so speak with Amazon (even though you are the same company and it is obviously not a problem with the Alexa product!!)3) Totally ignore this thread.4) Close this thread as well.Maybe you will prove wrong and say you are aware of the problem and are working on it but, if I was a betting man, I would probably go for option 3!!!!Cheers Ring, great customer support!!!!
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23-04-2023 00:00:09
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