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WilmingtonNC
Unauthorized Ring charge
Has anyone else had an unauthorized ring charge from ring’s headquarters? I called customer service but nothing shows on their end. Unfortunately my bank had to freeze my card. This incident happened today for me, not sure if anyone else had this suspicious problem before…
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10-06-2021 06:46:46
Responses (3)
- C
Hi @user_36e13f. You can check your plan status by logging in on Ring.com. If you do not have a Ring account or a Ring Protect plan, please reach out to your financial institution to report any unauthorized charges.
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02-08-2024 06:31:37
- U
This just happened to me. CC sent me a notification of charge. Yet the Ring did not notify me of charge or authorization. Called CC cancelled card, issued a new card and cancelled the plan IMMEDIATELY on the Ring app that shows it was charged 12:30 pm eastern time. Shame on Ring & Amazon. If they got hacked or just trying to make more money. SFG!!
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05-05-2025 09:41:01
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user81243
I just had this happen to me as well contacted support and they don’t see the charge, but it is on my bank statement. I have to call my bank and dispute it
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23-04-2024 01:49:33
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