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Shipping to Quebec
Just purchased a Ring Doorbell Pro from Home Depot in Montreal, Quebec. Just after registration, I get an email from Ring offering a free faceplate, including shipping. Long story short, after speaking with a customer rep and then a sales rap, I'm told Ring DOES NOT SHIP to the province of Quebec!!!!I have read the neighborhood community notes and I understand that because of some local regulations, the alarm monitoring etc cannot be activated in the province. But shipping a face plate???? Was the answer correct?If so, why would Ring even mail this "free offer"?Thanks
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16-11-2021 14:51:28
Responses (3)
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I was given a discount code a few months back after speaking with tech support about an issue. I was told if I can wait for a sale price, the code can be applied on top of that. So I did just that but at checkout I could not select Quebec. I tried applying the code "after" the fact as stated above and then saw Quebec appear in the drop-down, but then received a shipping error. I understand that RING Alarm monitoring is not offered in Quebec, but why not the doorbells and other products which can be purchased off Amazon and other stores here?
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20-02-2023 22:26:16
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user6887
Use the code they provided in the email. After you paste the promo cod in, "Quebec" suddenly appears in the pick-list of Provinces and States. I just received mine (in Quebec) a couple of weeks ago.
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09-01-2022 00:28:29
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