When I go into Settings -> Modes all I get is a video about this feature but I can’t access the settings. I want to disable camera recording when the system is in disarm and Home mode.
Hi @Beades. Make sure your Ring App and your phone's OS are both fully updated, and that any VPNs you have are disabled. You can also try accessing the Modes settings on the device profile page for your Camera. In the Ring App, tap the menu in the top left > Devices > your Camera > Mode Settings > Customize Mode Settings at the bottom of the page. Let me know if that works for you! :)
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15-02-2022 05:53:47
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Caitlyn_Ring
Hi @Beades. Make sure your Ring App and your phone's OS are both fully updated, and that any VPNs you have are disabled. You can also try accessing the Modes settings on the device profile page for your Camera. In the Ring App, tap the menu in the top left > Devices > your Camera > Mode Settings > Customize Mode Settings at the bottom of the page. Let me know if that works for you! :)
0
15-02-2022 05:53:47
•