Ordered on NZ website. "Sent for fulfillment" for three days. No customer service?

I ordered a three pack of cameras from the Ring NZ website. It says they have been "Sent for fulfillment" for three days (two business) now while delivery lead time is five business days. I've used the little chat bubble at the bottom of the screen, which leads me here with no option to speak to a real person. And now I'm doubting that these cameras are even sent from inside NZ. Which would be a problem if so. How do I get hold of customer support regarding my order?