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user_5c89ae

Accepted Solution
New owner
troubleshooting

Iv purchased a ring doorbell from someone today and can't setup as old owner still has ownership but I can't contact seller for them to delete account, what do I need to do now?

45

3

0

18-01-2025 05:01:08

Responses (2)

  • C
    Accepted Solution

    Hi @user_5c89ae. We have information on how to transfer the ownership of a Ring device here. When you try to set the Doorbell up, you should be prompted with the device transfer screen. Tap "I want to transfer this device", and follow the steps from there.

    0

    21-01-2025 03:28:07

    • U

      Contact Support in your country.

      0

      19-01-2025 08:24:32

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