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New Android Phone - Missing Ring App Alert Tones - HELP PLEASE!
tones-and-alerts
app-settings
android

My last phone died an untimely death just as I had everything the way I wanted it of course. I back up everything and that has included the Ring App Alert Tone sound files especially since the spoken alerts were introduced. For whatever reason much like the blue screen of death my phone and all of it's data was not recoverable. That includes all of the data that was backed up in the cloud. I still cannot get a straight answer from Verizon on that one. Anyway I had to get a new phone so since I had a Motorola Android I went ahead and got the Moto Z4 running Android version 10. Everything seemed fine as I was able to piece together much of what I had on my previous phone via my external hard drive and copying the apps from my Google account. Well that was until I loaded the Ring App and started fine tuning all of the settings for each of my individual devices. And I only even started fooling around with the settings in the Ring App because I kept hearing the standard Ring doorbell and motion alert wind chimes about 60+ times a day for a couple of days which seemed a little odd. I was used to hearing things like: someone is at your front door or someone is at your back door and motion at floodlight cam or motion at spotlight cam just to name a few. When I went to Device / Device Settings / Alert Settings / App Alert Tones / Motion or Ring Alerts / Advanced / Sound / I have 9 Ring Alert Sounds and 1 Ring Spoken Alert. I immediately uninstalled the Ring App and reinstalled. I checked permissions. I checked all of the files on the phone hoping the sound files just got misfiled. I searched the community, online, everywhere I could think of. I was for sure Ring would have the sound files online. I could not find anything. Given the number of Ring devices I have the spoken alerts have become indispensable to me and my family. I could be totally wrong here, but I thought I remembered every time I installed a new device new Ring App Alert Tones automatically showing up in the list of sounds. I just added a new device and nothing new showed up under Alert Tones. Without them I hate to say it, but the Ring system is chaos and not of as great a value. I say this because you never know what is happening where which makes the audible alerts useless. There are too many devices to remember individual sounds for each. I've already missed 2 packages that required signatures for delivery because I didn't know which door the delivery driver was at and by the time I went from the one door to the other the driver was already gone. The pop up notifications are still great, but there are many times that I don't have my phone on me in the house, have my hands full and/or it's just more convenient to hear the alert than to have to pick up my phone and read it. Is there somewhere to download the Ring App Alert Tone sound files including spoken alerts that I lost? If not is there anyone who has a copy of the Ring App Alert Tone sound files including spoken alerts that would be willing to send them to me? Any help would be greatly appreciated!!! Thank you in advance, BigT

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16-07-2020 10:42:50

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