Responses (1)

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  Marley_Ring

  Hey there, @jaggeraugustine! At Ring we value your security and your privacy. As the Ring Community is a public place for neighbor to neighbor interaction, any account specific inquiries are best discussed with our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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  16-11-2020 04:29:35

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  Reply

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  user5452

  Hi there, Same here - I ordered the product on September 4th, 2021...and now it is almost the end of the year, and nothing happened. Trying to contact the support team, but every time the process was sooooo long, the chat then got deactivated. Please help.

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  14-12-2021 09:17:32