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craigmcfly

Deactivating a camera

device-settings

troubleshooting

How do I deactivate an old camera so that it doesn't show up on the list of cameras any more? The instructions at https://support.ring.com/hc/en-gb/articles/4402853726356-Deactivating-a-Ring-Video-Doorbell-or-Security-Camera must be out of date as they don't correspond to the buttons available in the app.

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24-07-2023 02:47:26

Responses (2)

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Caitlyn_Ring
Hi @craigmcfly. If your Ring Camera or Doorbell is no longer on your list of devices, this means it has already been removed from your Ring account. Otherwise it would show up under the Devices tab as long as you are toggled to the correct Location. If you need to remove a Ring Camera or Doorbell, you can do so by navigating to Device Settings > General Settings > Remove Device.
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26-07-2023 05:45:24
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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25-08-2023 05:46:04
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