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2nd subscription?
I already have a subscription for my first camera but I have put a second camera up which has now lost all it’s historical videos. It says I need to set up another subscription, ?, if I do that will I get the historical videos back that have now gone?
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15-06-2020 06:59:38
Responses (1)
- R
Thankyou, I've just done that now my plan renewal date is still the same as before ie Oct 2020 but it is now for double the amount, in other words I've paid for a years subscription for the second device and am only getting 4 months, AND the historical videos are showing but will not play, bang out of order ?
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15-06-2020 12:03:01
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Choks90233
So I dug deeper. Your basic protect plan only covers 1 device. You have to buy a second basic protect plan or upgrade to the protect plus plan to cover all the devices. If you only have the two then it’s cheeper two get to basic protect plans.
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15-06-2020 11:14:10
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