Feature Request Board

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D
WPA3 WiFi support
wifi
app-request

Hello, I just purchased 3 of the newest Ring Spotlight cams & just read that they are only WPA2? I have pretty major issues with hacking/Rings not recording video or sending notifications, I need these cameras to be high security or I need to replace them with ones that are (PoE Stickup Elite?). Is there a plan to update the security on existing devices to WPA3? I would think wireless security of wireless security cameras would be a pretty big concern. If I could get an official response I would appreciate it, otherwise it looks like I might have to uninstall and return my spotlight cams (which I do like, they do work well, but I need to be as hack-proof as possible, many reports of these cameras being hacked during thefts but working for like school buses and mailmen.) Please advise, Thanks.

4163

0

15

16-11-2020 04:21:08

Responses (18)

  • T

    Hi @doglogger3. At this time, WPA3 security is not currently supported. This is a great request! Security is our priority and you can always customize your ports and protocols for enhanced security. This Help Center article here goes over ports and protocol information.

    0

    16-11-2020 06:19:30

    • D

      Thanks for your reply. I would love to see WPA3 because it adds per device/connection encryption, so basically a hacker will have to hack each device individually rather than just using one password to 'rule them all', as it is with WPA2.

      1

      16-11-2020 08:32:51

      • B

        Since moving to WPA3 my cameras don’t work as they don’t support this level of security. I have an unsatisfactory work around. Looking to upgrade my home security in new year but it won’t becRing if WPA 3 not supported

        2

        21-11-2020 07:59:28

        • A

          Please support WPA3 encryption, as new routers will require it to enable the 6GHZ spectrum, even if the Ring product is connecting to 2.4 or 5.

          2

          27-03-2021 05:40:54

          • J

            Ring not supporting the latest security standards like WPA3 is disconcerting. WPA3 came out in January 2018, long before Ring Gen2 came out, and Ring still doesn’t support it.

            1

            26-05-2021 02:47:48

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