Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
F
Ring.com Account Access is Horrible
account-settings

The design/implementation of the Account section of your website is truly awful: * The user interface is clumsy, confusing, and looks dated * Some critical features do NOT work at all * Other features load very slowly Some things to consider: * Users should not be restricted to one particular type of computing device. It is ludicrous to assume that a (smart) cellphone is the Internet access device of choice for all users all the time. * Users should be able to quickly/easily log into their Ring account using any widely-used operating system and well-known browser. Requiring users to choose between one of two browsers is both ridiculous and unacceptable. * Users should be able to quickly/easily access EVERY feature in their account without endangering/violating their privacy/security. Obviously, the Account portion of your website is a real mess and should be totally re-designed (and re-programmed) so as to meet the appropriate operational, privacy, and security needs of your users.

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23-08-2021 04:46:04

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