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Ring Intercom: Auto-Verify event logging?
app-settings
intercom

I had an Amazon delivery today. Auto-Verify is enabled.I think the driver may have entered the building with Auto-Verify (forgot to ask him - he was inside before I could get to the handset) but there is no record of this in my Ring Intercom Event History.Can I confirm if Auto-Verify door open events are logged in the Ring App?It doesn't (and shouldn't) be a notification, just an entry in the Event History of the Ring Intercom device that unlocked the door whenever the door is unlocked using Auto-Verify (it could be filed under a separate Auto-Verify category, and a nice touch would be to include the source/company ie. Amazon, DHL, DPD etc. - I know it's just Amazon, for now!)For building security reasons I think it is important there is some evidence whenever Auto-Verify is used to gain access to the building. Also, it would help to confirm Auto-Verify is working, and also to know how useful it is (which could be a factor when upgrading the intercom system to something that may or may not support Ring Intercom, which we will be doing in the next 2-3 years). If we know Auto-Verify is being used regularly and have evidence of the same (residents Event History) then it's something we may want to continue with, but if we have no idea how often it's being used (or if it's being used at all) then maybe selecting a Ring Intercom-compatible system is a less important consideration.

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01-11-2022 18:19:05

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