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U
'Mode' Change no longer send notifications
app-settings
cs-support
app-request

Hey! I noticed that about a week or 2 ago, when we change from 'Home' mode to 'Away' mode, we no longer get ring notifications. When I called support, they said that feature was disabled in the latest update. Bummer cuz that was a useful feature when there are multiple users in one residence.That feature was useful and should be re-enabled. If some users hated getting those notifications, an update should be made when re-enabling that feature that allows the user to chose if they want to get notifications for 'mode' changes. Additionally, the change 'mode' status should show up in the notification history. Thanks.

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29-08-2024 01:28:43

Responses (1)

  • U

    There was a suggestion that was posed and is gone now. Interesting that it's gone.I was going to share that the suggested solution (was below and now gone) did not work; plus, it was a lot of effort for all the devices that I have. My guess is that the suggested solution was bogus? Hey @Ring: if more folks are saying that 'mode' status change is not sending notifications, I suggest you fix that, or re-enable that feature with some enhancements.Thanks!

    0

    02-09-2024 21:15:12

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