Feature Request Board
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Integrate Key Garage Delivery with Ring Alarm to prevent Amazon deliveries triggering alarm
door-sensor
Please consider linking the key delivery service with ring alarm so delivery drivers dont trigger the alarm for us who use a door sensor on our overhead garage I imagine ring/amazon had some implementation of this for the key delivery via front door otherwise all those prime deliveries were setting off people's ring alarms too
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26-08-2021 06:21:23
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dcoffing
What an oversight and not fully thinking things through. The RING app knows its Amazon Key opening the Garage Door and even marks the recorded video in orange with Key Delivery label which is so helpful when viewing the timeline. So since they know it’s Key Delivery opening the door, how in the world do they miss the obvious to temporarily disarm the system and then rearm it when the Key Delivery commands the garage door closed, Ring/Amazon bungled it and dropped the ball so the Ring goes into Alarm when Key Delivery is used when I am away which is WHY we use Key is when we are away. At the very least they should be able to have their own Ring Monitoring service see its Key Delivery and not send the Police. So now Amazon is starting to charge extra for Key Delivery and its annoying undocumented feature of “How to make your neighbors mad who tell the police it was only an Amazon Key Delivery meanwhile the city charges you $150 for more than 3 false alarms”
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13-06-2024 03:18:51
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