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U

user_e93699

Help!

My ring cameras all say they are online in the app. I am receiving motion alerts and person detection alerts but nothing is recording. Network name field is blank but says online. Cannot change network. Error “hmmm something went wrong” appears when I try this. I have rebooted. I have unplugged. I have went to the device health which tells me there was a “major device outage” but no further details. Can’t login to my account online. Error XXXX. What. Is. Happening?!!!

64 •

3 •

1 •

31-07-2024 12:57:33

Responses (2)

  • U

    user_581585

    It's f'd up on there end - customer support        eight hundred-six five six-one nine one eight

    2

    •

    31-07-2024 12:58:34

    •

    • U

      user_0e5974

      Mine also. I called in and the recording said they were aware of the issue

      1

      •

      31-07-2024 01:00:03

      •

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