Feature Request Board
Enable truly secure 2FA With OATH TOTP
Please enable 2-Factor Authentication using **OATH TOTP** (Google Authenticator, Authy, Yubikey, Microsoft Authenticator, Free OTP, Lastpass, etc., etc., etc.). Sending codes via email and SMS is highly insecure, particularly for a company that is supposed to be focused on security solutions. **Time based one-time passwords** are the defacto standard, but Ring is still using 2FA techniques that were obsolete a decade ago. I would rather have no 2FA and know that I have to be vigilant about changing passwords than use this easily compromised and terribly inconvenient system you are currently mandating.
1455 •
0 •
6 •
27-08-2020 12:51:30
Responses (3)
- G
I agree with this. Amazon supports 2FA using Google Authenticator so I don’t see why Ring can’t.
•0
13-07-2021 07:30:03
•
- M
Hey neighbors. Over the past year we have been making various efforts to ensure our neighbor’s safety when using their Ring products and services. In an effort to stay in line with industry’s best practices, Ring is phasing out email as a method of account verification as a part of [Two-Step Verification](https://support.ring.com/hc/en-us/articles/360052326012-Changing-your-method-of-receiving-a-verification-code-from-email-to-text-message), and the options that neighbors have now to log in are the SMS or an Authenticator App. If you are unable to use SMS verification, we recommend [using an Authenticator App](https://support.ring.com/hc/en-us/articles/360061508852-How-to-Download-and-Use-an-Authenticator-App-), which can be installed on a mobile device, PC, or laptop.
•0
12-08-2021 06:34:59
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
MikeRingHouston
Want to endorse this. 2FA has been shown to have flaws, including getting a phone company to change the phone number. Authenticator apps require physically having **your** phone. Google authenticator and MSFT authenticator work the same and it is more secure and easier to deal with. When I try to log into an account that needs it, I get a prompt on my phone and say ok.
1
13-11-2020 10:37:36
•