Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.

H
Eliminate dual password entry when using desktop login
ring-website
two-step-verification
app-request

This is a rookie mistake. When using the desktop app you are asked for the username and password. Then it removes the password and performs 2-step authentication and asks you to enter code. Then you have to re-enter password.Coding 101, either retain password when entering auth code, or ask for username, perform 2-step auth and then ask for password.

1390

0

2

12-07-2020 23:13:00

Responses (2)

  • P

    I know this is a pain, doesn't seem neeeded.

    0

    30-07-2020 22:42:25

    • H

      Bump, please get one of your interns on this easy fix.

      0

      27-04-2022 03:27:02

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members