Feature Request Board
Authentication App
Offer authentication app instead of Two-factor authentication (2FA) via SMS?
9149 •
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133 •
18-04-2020 11:02:54
Responses (20)
- D
It's great that Ring offers two-step verification for logging in to accounts but the fact that it is required for subsequent logon to devices previously authorized (as shown in the "Authorized Client Devices" list) is counterintuitive and frustrating. What's the point of having an authorized client devices list if not to allow easier subsequent logon with just a username and password?
•6
26-04-2020 03:07:51
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SYes, please stop making me use these codes to log into the web site, and then again to get into the forum. I'm getting a long list of emails with codes just from today because the web site logs me out automatically and then makes me put a new code in every time I log in.
•0
02-07-2020 05:32:43
B> @dbm80401 , > [@Spiffy](https://community.ring.com/t5/user/viewprofilepage/user-id/62951) > , and to others that read this post, Let us all unite our voices concerning the current Two-Step-Verification process! You aren’t alone. This has been an ongoing issue across many other topic areas, just not here in the Feature Request Board area. There are also many, many Two-Step-Verification posts across the entire Ring Community! Ring has made some verification improvements. After you initially log-in verify, you don’t need to repeat this process on some Ring apps (smart-phone apps, Windows 10 apps, the Ring Community website, etc.) as long as you do not log-off. Thank you Ring! ? But still some areas, like the Ring website, still have this repetitive annoying issue (automatically logged-off after idle-time, and have to repeat this verification cycle). Let your “Thumbs Up” be your vote to improve Two-Step-Verification method! Ring Teams notices Feature Request Board with higher Thumbs Up numbers, and therefore are more likely incorporate the request. I apologize if I missed some of the Two-Step-Authentication posts on this Feature Board, and I did not link to this topic already posted in other non-Feature Request Board areas (too many). But if you think this Two-Step Verification should be modified or tweaked to be more User-Friendly, CLICK ON EACH LINK below and THEN CLICK THE THUMBS UP icon of the submitting post author. Help make your Kudo Vote be heard! ? https://community.ring.com/t5/Feature-Request-Board/Require-two-step-verification-only-for-unauthorized-devices/idi-p/29468 https://community.ring.com/t5/Feature-Request-Board/Turn-OFF-the-2FA/idi-p/35498 https://community.ring.com/t5/Feature-Request-Board/Two-Factor-Verification-Ring-Community/idi-p/37404 https://community.ring.com/t5/Feature-Request-Board/Authentication-App/idi-p/28090 https://community.ring.com/t5/Feature-Request-Board/turn-off-2-step-verification-or-give-the-user-the-choice-to-opt/idi-p/37407 https://community.ring.com/t5/Feature-Request-Board/quot-Remember-this-browser-quot-option-for-2FA-two-factor/idi-p/30171 https://community.ring.com/t5/Feature-Request-Board/Better-TFA-method-for-logins/idi-p/49229 https://community.ring.com/t5/Feature-Request-Board/Two-factor-authentication-Please-fix-it/idi-p/47870 https://community.ring.com/t5/Feature-Request-Board/Google-Authenticator-for-2FA/idi-p/51210
•0
06-08-2020 11:39:27
- H
Please add a "remember this browser" option at the login screen to bypass 2FA after a successful login. I like the idea of two-factor authentication, since it requires more than just my Ring password. While I typically check on my Ring stuff via the Android app, there are times where it is easier to check it via web browser on my computer. I believe there is a Windows Store app for Ring, but I do not want to install that at this point. What I would like is just an option to tell ring.com to remember my browser and not prompt for the emailed security code again. This option is available for almost every other 2FA/MFA site I use, including banking sites. Some require re-authentication every 6 months, or if I have not logged into the site for a long time.
•5
29-04-2020 01:02:36
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DEven more basic is to fix the two factor authentication login process that is implemented in a strange manner. Once login is achieved with uid and passwd then the second factor comes into play where the user must add in the server-side factor. Requiring the password again is useless (in a security sense) and forces unnecessary procedures on the user for no security gain.
•0
03-06-2020 03:56:45
RI have a 2FA from Google. If we must use 2FA, how about a real one instead of emails or texts. Mine stays in my desktop and press the button once a month for G-Apps. I'd welcome that for your portal. Just once a month with a real hardware key. Let's speed this sign-in process up.
•0
24-06-2020 11:29:25
B> @hsvsunshyn , > [@DrSonar](https://community.ring.com/t5/user/viewprofilepage/user-id/65268) > , > [@robfwtx](https://community.ring.com/t5/user/viewprofilepage/user-id/26078) > , and to others that read this post, Let us all unite our voices concerning the current Two-Step-Verification process! You aren’t alone. This has been an ongoing issue across many other topic areas, just not here in the Feature Request Board area. There are also many, many Two-Step-Verification posts across the entire Ring Community! Ring has made some verification improvements. After you initially log-in verify, you don’t need to repeat this process on some Ring apps (smart-phone apps, Windows 10 apps, the Ring Community website, etc.) as long as you do not log-off. Thank you Ring! ? But still some areas, like the Ring website, still have this repetitive annoying issue (automatically logged-off after idle-time, and have to repeat this verification cycle). Let your “Thumbs Up” be your vote to improve Two-Step-Verification method! Ring Teams notices Feature Request Board with higher Thumbs Up numbers, and therefore are more likely incorporate the request. I apologize if I missed some of the Two-Step-Authentication posts on this Feature Board, and I did not link to this topic already posted in other non-Feature Request Board areas (too many). But if you think this Two-Step Verification should be modified or tweaked to be more User-Friendly, CLICK ON EACH LINK below and THEN CLICK THE THUMBS UP icon of the submitting post author. Help make your Kudo Vote be heard! ? https://community.ring.com/t5/Feature-Request-Board/Require-two-step-verification-only-for-unauthori... https://community.ring.com/t5/Feature-Request-Board/Two-Factor-Verification-Ring-Community/idi-p/374... https://community.ring.com/t5/Feature-Request-Board/Authentication-App/idi-p/28090 https://community.ring.com/t5/Feature-Request-Board/turn-off-2-step-verification-or-give-the-user-th... https://community.ring.com/t5/Feature-Request-Board/quot-Remember-this-browser-quot-option-for-2FA-t... https://community.ring.com/t5/Feature-Request-Board/Better-TFA-method-for-logins/idi-p/49229 https://community.ring.com/t5/Feature-Request-Board/Two-factor-authentication-Please-fix-it/idi-p/47... https://community.ring.com/t5/Feature-Request-Board/Google-Authenticator-for-2FA/idi-p/51210 https://community.ring.com/t5/Feature-Request-Board/Turn-OFF-the-2FA/idi-p/35498
•0
06-08-2020 12:05:52
- B
The 2Fa is the MOST annoying part of this!!!! Then they argue it's NOT 2FA. Whatever the \*\*\*\* you want to call it, let us opt out. After I've logged in I get one, then I get one logging into to a separate (not single sign in) forums. Holy \*\*\*\* this software is for the SH1TS!!!!!! I would switch over to N3st but they're going that way too it seems. ANd nbow you IDIOTS want a label to post when none apply?
•4
20-05-2020 10:38:45
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B> @Bobbie , and to others that read this post, Let us all unite our voices concerning the current Two-Step-Verification process! You aren’t alone. This has been an ongoing issue across many other topic areas, just not here in the Feature Request Board area. There are also many, many Two-Step-Verification posts across the entire Ring Community! Ring has made some verification improvements. After you initially log-in verify, you don’t need to repeat this process on some Ring apps (smart-phone apps, Windows 10 apps, the Ring Community website, etc.) as long as you do not log-off. Thank you Ring! ? But still some areas, like the Ring website, still have this repetitive annoying issue (automatically logged-off after idle-time, and have to repeat this verification cycle). Let your “Thumbs Up” be your vote to improve Two-Step-Verification method! Ring Teams notices Feature Request Board with higher Thumbs Up numbers, and therefore are more likely incorporate the request. I apologize if I missed some of the Two-Step-Authentication posts on this Feature Board, and I did not link to this topic already posted in other non-Feature Request Board areas (too many). But if you think this Two-Step Verification should be modified or tweaked to be more User-Friendly, CLICK ON EACH LINK below and THEN CLICK THE THUMBS UP icon of the submitting post author. Help make your Kudo Vote be heard! ? https://community.ring.com/t5/Feature-Request-Board/Require-two-step-verification-only-for-unauthorized-devices/idi-p/29468 https://community.ring.com/t5/Feature-Request-Board/Turn-OFF-the-2FA/idi-p/35498 https://community.ring.com/t5/Feature-Request-Board/Two-Factor-Verification-Ring-Community/idi-p/37404 https://community.ring.com/t5/Feature-Request-Board/Authentication-App/idi-p/28090 https://community.ring.com/t5/Feature-Request-Board/turn-off-2-step-verification-or-give-the-user-the-choice-to-opt/idi-p/37407 https://community.ring.com/t5/Feature-Request-Board/quot-Remember-this-browser-quot-option-for-2FA-two-factor/idi-p/30171 https://community.ring.com/t5/Feature-Request-Board/Better-TFA-method-for-logins/idi-p/49229 https://community.ring.com/t5/Feature-Request-Board/Two-factor-authentication-Please-fix-it/idi-p/47870 https://community.ring.com/t5/Feature-Request-Board/Google-Authenticator-for-2FA/idi-p/51210
•0
06-08-2020 11:43:00
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JasJ
I agree with 2FA app .. Duo, Google authenticator, etc. Also need to add trust this device option for 30 days. Pain to go into the web page several times a day (and this forum) and have to authenticate every single time even if 2 minutes apart.
0
25-04-2020 06:06:58
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