W
Alarm Certificate missing subscription date
professional-monitoring
app-request
Currently the Alarm System Monitoring Certificate does not indicate current subscription period like an auto insurance card. It has Installation Date and Activation Date, both of which could be years ago for long term customers. Insurance agent is asking some prove of the Certificate is valid and Customer Support cannot do anything other than email the same certificate to me. Suggest alternative is to hold a 3-way conference call to verify - not ideal.
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02-09-2021 10:06:51
Responses (1)
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dracx
Agreed. State Farm is giving me a hard time about not having a recent date on the certificate. Adding some sort of expiry date to the certificate would be a trivial change.
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14-10-2021 12:41:53
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