English

Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
Z
Ability to Reboot Devices From App
app-settings
app-request

Ok. I saw several topics voting for this feature since 2018 and still haven't been implemented. I had bad weather in my area and power was on and off then came off completely for several hours. When power was back on, 7 out of 12 ring cameras were connected to wifi and the other 7 were off completely despite me trying to reset the modem and routers. I also shut off the main breaker for several minutes to reset but the cameras still not connected. I know the only way to solve this issue is to press the button on top of the camera, but seriously? I have a two-story house and most of my cameras mounted at the corners near the roof so now I have to climb way the hell up there just to press the button. Come on Ring, you can just add this feature to the next app update and I don't see why a big company like this couldn't solve this minor issue. :point_right:[Please hit the blue VOTE button top left corner so Ring team can see this and fix it]! :point_left: ![Capture|690x109](upload://oTWXPwcAFBFwz2qppw3rkncBcVj.png)

919

0

3

03-05-2021 01:03:06

Responses (2)

  • C

    Hi @Zdosse. You can now reboot your Ring Doorbell or Security Camera from the Ring app as long as it is still online and connected to the internet. You can read more in our Help Center Article [here ](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). If you’re experiencing any concerns with the performance of your Ring Doorbell or Security Camera, you can use this feature to reboot it from within the Ring app as a troubleshooting step. As with all new features, this is on a slow rollout so you may not see the feature in your Ring app yet. :slight_smile:

    1

    03-08-2022 04:39:48

      Z

      I see the feature now. Thank you for listening

      2

      09-08-2022 05:44:02

  • C

    0

    09-09-2022 07:00:15

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution