Amazon Alexa + Ring
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SmartThings
Cannot get my stick up cam (3rd Gen) or my peephole cam to integrate with SmartThings! I bought these cameras specifically to use them with SmartThings. Please update the integration with these devices, so there are no loop holes in my security system. You can’t just advertise that your two companies are partners and then silently pull the plug and let us users and community left unsafe because our systems aren’t integrated! Please make some updates so that we can use the cameras with ST, even if there is a an agreement we have to sign that gives ring no liability if we connect to third party, etc. I’m sure it wouldn’t be that hard to write up. We agree to all the other terms and conditions.
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02-06-2020 11:22:18
Responses (6)
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Hey Guys,See if this helps: Bought a Ring doorbell 3 plus to replace my gen1. Added to smarthings and no video? Super frustrated I deleted my old doorbell, authorized Ring with Smartthings, then added my two devices ( I have a spotlight cam too). Open smart things and both Doorbell and spotlight cam are there but no video? Again super frustrated but then realized I just turned ON the rings newest motion feature " people only" as soon as I turned OFF this feature on both devices they showed up immediately in the smartthings app and on our Samsung The Frame TV. Sometimes something so simple huh! Anyway hope this solves some of these issues.
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18-01-2021 23:11:54
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- W
My Ring Doorbell Plus is not show in Smartthing, but ring camera is found in new devices search.
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02-08-2023 14:22:03
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CWildWolverine
Similar issue. I have 4 spotlight cam mount cameras, but ST only sees 3 of them. I've contacted Smartthings and started by saying it wasn't compatible (except I have 3 others that integrate just fine) so then they tried troubleshooting to no avail. It says these are all the cameras found in my account so I'm wondering if there is an issue with my Ring account - although everything seems fine in the app and is producing notifications etc.
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15-01-2021 04:00:21
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