Responses (1)

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  Caitlyn_Ring

  Hi @user11406. To clarify, are you trying to use all 3 Echo Dots to communicate with your Ring Doorbell at the same time, or do 2 of them not allow you to communicate with your Ring Doorbell at all? If you say "Alexa, answer [Ring Doorbell Name]", are you able to communicate through the Echo Dots and speak to visitors at the door?

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  11-05-2022 10:34:12

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  user11406

  Hi. I have 3 dots set up to chime when the doorbell is pressed. This works great. For some reason when I say to 2 of the dots to communicate with the doorbell I get the reply that there is no incoming call, but on one of my dots it communicates perfectly. All dots are setup exactly the same with communication enabled and do not disturb turned off. Can you help?

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  12-05-2022 06:09:11

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  Caitlyn_Ring

  @user11406 You can find all of our information on helping your Ring devices work with Alexa in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360048169011-Helping-your-Ring-Devices-work-with-Alexa). You could also try removing one of the Echo Dots in the Alexa app and then going through the setup process again, allowing you to set it back up with your Ring Doorbell as well. If this concern persists, you can also visit the [Amazon Alexa Help Center](https://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=201952240) for additional resources and support.

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  12-05-2022 10:12:24