Amazon Alexa + Ring
Browse posts, comment, and join in the discussion about how Ring works with Alexa-enabled Echo devices.
Ring Doorbell "{devicename} isn't responding" in Echo Show
When I say "Alexa, show me the FrontDoor " it says "Waiting for ring.com" and then immediately says "Front Door isn't responding". It was working fine yesterday!My suspicion is that this has something to do with Ring's new forced two-factor authentication. I know why you forced it after all the bad headlines but two-factor breaks machine-to-machine linked SaaS like this. Surely you have a plan to fix it?Thanks
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14-04-2020 21:00:25
Responses (32)
- M
I have exactly the same problem. I get connecting to ring.com then "Front door isn't responding." then the Echo Show returns to its home screen. If I say Alexa "Show me the fron door" several times it does come up but the whole thing is touch and go. Highly unleliable. My Unifi AP is literally 2' away and the signal strength is excellent. This whole thing seems really flakey. Any ideas?
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16-10-2020 10:22:15
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AThis happens not only on my Echo Shows but also my new Fire HD8 with the Alexa app, the Ring app, and the new Device Dashboard. When I try to access live view it is hit and miss whether it will connect and "IF" it does connect it spends considerable time "buffering". Problem seems to be worst with m
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13-11-2020 20:30:11
ZI am also getting this problem, i have no issue connecting to my phone, but my show 8 will connnect maybe 1 in 10 times when asked to show the camera. Will only ring about 1 in 5 times when the doorbell is pressed. And will never show the camera when the doorbell is oressed even though it has all be
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18-11-2020 00:07:42
TMine has recently started doing something similar. Has anyone had alexa say "hm there are already several people talking with the camera, so I can't add you to the conversation." This just started and is unsettling because I have read about people managing to access other people's doorbells or camer
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22-11-2020 05:58:42
- M
Mine still isn’t working and when I tried to reconnect it yesterday it said it was downloading firmware and doesn't work at all! Is there a solution for this yet?
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18-10-2020 18:40:52
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CHey neighbors! If you're experiencing this concern, I'd recommend disabling and re-enabling the Ring Skill in the Alexa App. If that doesn't resolve this, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They'll be able
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20-10-2020 18:45:24
JI wouldn't bother wasting your time with the telephone support, you will just get the standard 20 minutes of them doing troubleshooting as if this was a problem that was specific to you rather than a known and recurring issue with multiple users. It is always disappointing to me when you call techn
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28-10-2020 16:35:35
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Technorick233
New show 8. With a ring outdoor light cam. Cam shows fine on my phone. Cam is on the same wifi as the show 8. Show 8 works for everything else accept When I ask “show driveway” I get. “Waiting for Ring.com” and eventually it switches back to the home screen. Ives reset disabled my skill already and unplugged my show. I do have two factor authentication. Is that the issue? Must I turn that off?
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02-07-2020 13:23:36
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