Linked Account problems stopping integration with Water Monitoring & Smoke Alarms (Tech support is a dead end)

When trying to link amazon to my ring app I get the message your Amazon account is already associated with a ring account. Contacted Ring Support: * This issue with with the Amazon account, please contact our parent company Amazon. Contacted Amazon Support: * The issue is with your Ring account, please contact Ring Support. Troubleshooting steps taken: **Amazon Account** 1. Removed all Ring devices 2. Removed Ring Skill 3. Cannot link account 4. Verified accounts are not linked at: https://www.amazon.com/ap/adam **Ring Account:** * Removed Skill * Cannot link account The skill can be added on the Amazon side, but the Ring side doesn't recognize the Amazon account. **Issue:** * The smoke alarms and water monitoring system can't be integrated. Is anyone else having this issue? Should legal action be taken?