Amazon Alexa + Ring
Echo show 5 error P13-01 explanation
I’m going to ask this question because not once has the answer been given. Why does the ring app say I can link my echo show 5 to the right app for security monitoring. It even tells you how to turn the camera function on for the echo show 5 in the ring app. It makes total sense to use the show’s camera as a movement sensor and the ring app even tells you that you can. Why do staff on here say you can’t without explaining why the app says you can and even searches for it.
1116 •
2 •
0 •
23-02-2024 05:50:35
Responses (3)
- C
Hi @Rockall. Can you share screenshots of which screen in the Ring app tells you that an Amazon Echo device can be used as a camera and motion sensor? There is a Ring and Alexa integration, which allows you to use compatible Amazon Echo devices to activate the Live View from your Ring Doorbell and Camera. That integration is what the article Tom shared is about.
•0
08-03-2024 06:52:01
•
Usame here. Ring app tells me there is no device. In the Alexa App it’s there and I can access it, just Ring app denies to connect with Echo Show 5 and posts Error Code P13-01. Also Echo Show let me connect with the Ring Door Bell and I can access it. Would be nice if you can fix this issue.
•1
05-12-2024 03:32:39
- U
Im having exactly the same problem. Im returning my Echo deivce explaining the problem with Ring integration
•0
21-03-2025 04:42:48
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @Rockall. This Help Center here highlights how to integrate an Amazon Alexa-Enabled device. Be sure that your Ring app and Alexa app are both up to date. Next, make sure that your Ring Account and Amazon Account with the Alexa-Enabled device are linked. As you can see here, all Echo devices are compatible. Be sure that the devices are on the same WiFi network and that your phone does not have a VPN enabled.
0
26-02-2024 04:27:23
•