Amazon Alexa + Ring
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Automatic live view not displaying
My ring doorbell 4 automatically display live view on on my echo show and announce notifications but when comes down to the 2nd echo show I only get notifications announcements and no automatic live view will not display. This is ticking me off! Info and device names below 👇 Ring doorbell 4 (I do have ring subscription)(is not hardwired and it runs off battery pack)Echo show 8 2nd generation 2021 (automatic live view works and announcement work. Login in Amazon account and login in my mom ring account with the ring subscription) Echo show 5 (gives me the announcement but it will not automatically display live view.) (login under my mom Amazon account and info her ring account as well.)
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10-11-2022 13:20:57
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Caitlyn_Ring
Hi @bonjovifan. I'd recommend checking to ensure you have all of the [settings for the announcements](https://support.ring.com/hc/en-us/articles/360018032731-Doorbell-Announcement-Notifications-Through-Amazon-Alexa) identical between both Echo Shows in the Alexa app. If the Live View still doesn't automatically display when someone rings the Doorbell, try disabling the announcements on the Echo Show 8 and leaving them enabled only on the Echo Show 5. This will test out of the automatic Live View will display on the Echo Show 5 without any other devices potentially conflicting with it.
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10-11-2022 19:49:59
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