Pinch to zoom on live view not working!! Use the Rapid Ring app it’s still working!!
Just update the Ring app for iOS version 5.21.0 and now you can't pinch to zoom on live view any more. This is a fantastic function and one you definitely need, you still can pinch to zoom on playback. I have tried the Ring app on a different iPhone that has still got the old version 5.20.0 and the pinch to zoom on live view is still working perfectly on the old iOS version so it’s definitely a issue with the new iOS update version 5.21.0 The only way to pinch to zoom on live view just now is to download the Rapid Ring app from the App Store, until Ring fixings the issue everybody is having, it does not have all the functions of the original ring app. But you can pinch to zoom on live view.
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19-12-2019 05:01:33
Responses (40)
- C
Hey neighbors! Can you be more detailed on what you are trying to zoom in on? Attaching a screenshot would assist us all in helping you out with this, especially to see if you are all having the same roadblock. If you're referencing the Live View, and you're currently on the Event History Timeline - there is a way to zoom in on your live feed from there! Tap the small white square at the bottom of your video, and then that will open up your traditional Live View look where you can zoom in from there.
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19-12-2019 06:07:06
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THey Chelsea\_Ring, Thank you for your reply, sorry but adding a screenshot will not show you what I believe we are all having issues with after the new update. When I mean zoom in and out I’m talking about when you go to the tap to go live on the video you can not zoom in or out with this version of the Ring app.
•7
19-12-2019 06:20:41
CHey @TSstewartPhoto! No worries on the screenshot. Can you remove the app from your phone, reboot your phone (turn it off/on), and then reinstall the app on your phone. If you are still having this concern and unable to zoom in and out, please reach out to our support team at 1-800-656-1918 so they can look into this further for you!
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19-12-2019 06:28:19
PI spoke to someone today at Ring and I’ve done all that stuff you said to do and still the same problem!!!!! NO ZOOM in and out on the LIVE side with of it
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19-12-2019 06:37:21
THey @Chelsea\_Ring I have already deleted the app from iPhone 11 Pro Max and I have done a reboot of my iPhone and reinstalled the Ring app and I sorry to say that I’m still having the same issue with the zoom in and out, I did email Ring help and I did not get any reply regarding this issue, I believe everyone is having the same issue after the new update.
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19-12-2019 06:38:04
- B
Same problem here with latest app update. Was a very useful / essential function....please fix! Zoom does still work on the Rapid Ring app, thanks for that advice.
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21-12-2019 01:41:57
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LPA3864
Can not zoom after the latest update.
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19-12-2019 05:04:39
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