Responses (12)

• M

  Marley_Ring

  Accepted Solution

  This sounds like the [Motion Warning](https://support.ring.com/hc/en-us/articles/360048674751-Motion-Warning-Information) feature. Motion Warning can be disabled by following these steps: * Open the Ring app Main Menu (three lines top left) * Tap **Devices** * Tap your Ring Doorbell or Security Camera * Toggle **Motion Warning** in the top right * To disable Motion Warning, simple toggle the feature off in this Device Dashboard. If you're unable to toggle Motion Warning off or you have any further questions, please reach out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). :)

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  25-02-2022 04:02:43

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  U

  user51018

  How do you stop woman from talking on my doorbell if I do not have that device on my Ring app?

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  13-07-2023 10:14:57

  C

  Caitlyn_Ring

  Hi @user51018. [Motion Warning](https://support.ring.com/hc/en-us/articles/360048674751-Motion-Warning-Information) can be turned off by navigating to the Devices Menu, selecting your Doorbell from the list and turning the Motion Warning toggle off. If you're not the owner of the Ring device, you won't be able to toggle Motion Warning on or off. If you're unable to locate this setting, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus).

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  13-07-2023 11:03:54

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  user51018

  It is NOT on my list it is just connected and she keeps talking.

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  13-07-2023 11:38:10

  C

  Caitlyn_Ring

  @user51018 Then you are either the [Shared User](https://support.ring.com/hc/en-us/articles/211018223-Adding-a-Shared-User-to-Your-Ring-Account) of a device, so you cannot edit the settings, or you've selected the wrong [Location](https://support.ring.com/hc/en-us/articles/115005039983-Managing-Ring-Devices-Using-Locations) in the Ring app. I would still recommend contacting our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) for step-by-step assistance with the Ring app and your devices.

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  14-07-2023 03:45:37

• F

  Frustrated427

  teris42 - I'm concerned because we continue to see posts such as your regarding the Motion Warning feature being turned on without the knowledge and/or permission of the user. Do you have any what caused the problem? * Do you think it may have accidentally been turned on by a member of your household? * Do you suspect that it was caused by some type of Ring update? Unless you live in a very rural area, and thus, far from the nearest neighbor -- I can see how this (ill-conceived) Ring “feature” could quickly become a nightmare for anyone who is (involuntarily) forced to listen to it. It could also become a real problem for the owner of the Ring device(s) when unhappy victims decide to take revenge.

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  25-02-2022 05:26:11

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• U

  user12880

  Same question!!! DO Not want to turn the system off, just the announcement!!!

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  27-05-2022 07:42:35

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  U

  user_026032

  How to turn of the announcement

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  15-03-2025 06:26:41

• B

  byc21228

  Had the same thing start this week. All toggles in the app are set to OFF /FALSE. They were never turned on. Yet all the cameras now make the announcement - even the battery powered ones... Which Ring claims do not support said feature. Please someone - make this stop!

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  08-06-2022 05:56:40

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  user_2aa89b

  I talked to their support and they said it has to do with an update. If tour cameras are more than two years old then you will need to purchase either the one time update for $99.00 or $199.00 for lifetime updates. They want to nickel and dime you.

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  31-03-2025 08:18:01

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  Caitlyn_Ring

  There are no paid updates for Ring devices. The Motion Warning feature can be toggled off at any time in the Ring app. If you need further assistance, please contact our social support team @Ring on Facebook, X, or Instagram.

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  01-04-2025 08:38:54

• B

  byc21228

  Yes. I finally had a chance to call ring support and they said they have begun rolling out firmware updates in short of battery units and this setting. The agent has me pull the batteries from each unit doing it for 30 seconds, then put it back in. Seems to have reset then back to normal no announcement mode.

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  09-06-2022 09:36:09

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