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Firmware info missing in iOS app
hardwired-security-cameras
hardwired-video-doorbell
app-settings
troubleshooting

I noticed today that current Firmware information is missing in my iOS app. It used to be under the MAC address. I tried uninstalling the app, rebooting my iPhone 14 running 17.0.3 and that didn’t help. Anyone else seeing this behavior?

187

1

0

14-10-2023 07:44:05

Responses (2)

  • C

    Hi @WayneNM. Which Ring device are you looking at? Feel free also to share a screenshot of what you see on your end. Just ensure to block out any personally identifying information, including the MAC ID.

    0

    16-10-2023 06:38:58

    • U

      Yes, no longer shows firmware for my doorbell or spotlight cam. It seems they removed it from the app.

      0

      03-12-2024 09:46:02

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