General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
B
User Solution
Downgrade Ring Protection Plan
I signed up for the Protect Plus plan but decided do not want/need monitoring service at this time. Is there a way to downgrade to the Protect Basic plan without cancelling the Plus plan? I would lose all my saved video's if I cancel, correct? Also, I paid for the year on Protect Plus. How will a credit be applied? Thanks!
1212 •
0 •
0 •
27-12-2019 03:58:39
Responses (2)
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
•0
04-02-2024 04:20:31
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
vanderChapullen
Hi Brent, I have the same situation here. I also signed up for the Protect Plus plan but decided to downgrade to the Protect Basic plan without cancelling the Plus plan but I got the answer that I will lose all my video’s. It’s just nonsense, there should be a way of downgrading the plan! Can anyone help on that please? Thanks!
0
03-01-2024 12:34:32
•