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Battery not charging. Warranty policy
battery-video-doorbell
I bought the product in March 2024 on amazon. Now the device cannot charge. I don't know why. I tried following the instructions on the website and it didn't work. I want to ask about the warranty of the ring doorbell device.
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23-01-2025 11:27:06
Responses (1)
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Tom_Ring
Hi @user_65fbc7. If the device is not charging, even with different cables or outlets, you'll need to contact our team directly. Please send us a private message on Facebook or X @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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27-01-2025 01:06:21
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