had to update the ring app on my android phone then after updating it i had to set up camera all over again----the main problem is now i have changed the original email that was attached to the camera in original set up and now when i try to change to my new email and create a new account it says the camera is already registered to another user when i scan the QR code on the camera--- i cannot seem to add the camera without getting this message i maybe mucked this up myself any ideas how to solve this problem?? Garry

Hi @user45909. A Ring device can only be set up under one Ring account at a time. You would need to sign into your original Ring account where the Camera was originally set up, and not the new Ring account you created with a new email address. If you're unable to access your original Ring account, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance with your accounts and Camera.

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‎™Can you 𝙘𝙝𝙖𝙣𝙜𝙚 𝙥𝙖𝙨𝙨𝙚𝙣𝙜𝙚𝙧 𝙤𝙣 𝙀𝙭𝙥𝙚𝙙𝙞𝙖?

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™Can you 𝙘𝙝𝙖𝙣𝙜𝙚 𝙥𝙖𝙨𝙨𝙚𝙣𝙜𝙚𝙧 𝙤𝙣 𝙀𝙭𝙥𝙚𝙙𝙞𝙖?

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𝘾𝙝𝙖𝙣𝙜𝙞𝙣𝙜 𝙖 𝙥𝙖𝙨𝙨𝙚𝙣𝙜𝙚𝙧 𝙤𝙣 𝙖 𝙛𝙡𝙞𝙜𝙝𝙩 𝙗𝙤𝙤𝙠𝙚𝙙 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙀𝙭𝙥𝙚𝙙𝙞𝙖 𝙘𝙖𝙣 𝙗𝙚 𝙘𝙝𝙖𝙡𝙡𝙚𝙣𝙜𝙞𝙣𝙜 𝙙𝙪𝙚 𝙩𝙤 𝙨𝙩𝙧𝙞𝙘𝙩 𝙖𝙞𝙧𝙡𝙞𝙣𝙚 𝙥𝙤𝙡𝙞𝙘𝙞𝙚𝙨. 1(855)764(2734) 𝙈𝙤𝙨𝙩 𝙖𝙞𝙧𝙡𝙞𝙣𝙚𝙨 𝙙𝙤 𝙣𝙤𝙩 𝙖𝙡𝙡𝙤𝙬 𝙛𝙪𝙡𝙡 𝙣𝙖𝙢𝙚 𝙘𝙝𝙖𝙣𝙜𝙚𝙨 𝙤𝙣𝙘𝙚 𝙖 𝙩𝙞𝙘𝙠𝙚𝙩 𝙝𝙖𝙨 𝙗𝙚𝙚𝙣 𝙞𝙨𝙨𝙪𝙚𝙙 1(855)764(2734), 𝙖𝙣𝙙 𝙀𝙭𝙥𝙚𝙙𝙞𝙖 𝙢𝙪𝙨𝙩 𝙛𝙤𝙡𝙡𝙤𝙬 𝙩𝙝𝙤𝙨𝙚 𝙧𝙪𝙡𝙚𝙨. 1(855)764(2734) 𝙄𝙛 𝙩𝙝𝙚𝙧𝙚 𝙞𝙨 𝙖 𝙨𝙢𝙖𝙡𝙡 𝙨𝙥𝙚𝙡𝙡𝙞𝙣𝙜 𝙢𝙞𝙨𝙩𝙖𝙠𝙚 𝙞𝙣 𝙩𝙝𝙚 𝙣𝙖𝙢𝙚, 𝙮𝙤𝙪 𝙢𝙖𝙮 𝙗𝙚 𝙖𝙗𝙡𝙚 𝙩𝙤 𝙘𝙤𝙧𝙧𝙚𝙘𝙩 𝙞𝙩 𝙗𝙮 𝙘𝙤𝙣𝙩𝙖𝙘𝙩𝙞𝙣𝙜 𝙀𝙭𝙥𝙚𝙙𝙞𝙖 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚. 1(855)764(2734) 𝙏𝙝𝙚𝙨𝙚 𝙢𝙞𝙣𝙤𝙧 𝙘𝙤𝙧𝙧𝙚𝙘𝙩𝙞𝙤𝙣𝙨 𝙢𝙪𝙨𝙩 𝙢𝙖𝙩𝙘𝙝 𝙩𝙝𝙚 𝙣𝙖𝙢𝙚 𝙚𝙭𝙖𝙘𝙩𝙡𝙮 𝙖𝙨 𝙞𝙩 𝙖𝙥𝙥𝙚𝙖𝙧𝙨 𝙤𝙣 𝙩𝙝𝙚 𝙩𝙧𝙖𝙫𝙚𝙡𝙚𝙧'𝙨 𝙜𝙤𝙫𝙚𝙧𝙣𝙢𝙚𝙣𝙩-𝙞𝙨𝙨𝙪𝙚𝙙 𝙄𝘿. 1(855)764(2734) 𝙄𝙛 𝙮𝙤𝙪 𝙖𝙧𝙚 𝙩𝙧𝙮𝙞𝙣𝙜 𝙩𝙤 𝙩𝙧𝙖𝙣𝙨𝙛𝙚𝙧 𝙩𝙝𝙚 𝙩𝙞𝙘𝙠𝙚𝙩 𝙩𝙤 𝙖 𝙘𝙤𝙢𝙥𝙡𝙚𝙩𝙚𝙡𝙮 𝙙𝙞𝙛𝙛𝙚𝙧𝙚𝙣𝙩 𝙥𝙚𝙧𝙨𝙤𝙣, 𝙩𝙝𝙖𝙩 𝙞𝙨 𝙜𝙚𝙣𝙚𝙧𝙖𝙡𝙡𝙮 𝙣𝙤𝙩 𝙖𝙡𝙡𝙤𝙬𝙚𝙙. 1(855)764(2734) 𝙄𝙣 𝙨𝙪𝙘𝙝 𝙘𝙖𝙨𝙚𝙨 1(855)764(2734), 𝙮𝙤𝙪 𝙢𝙖𝙮 𝙝𝙖𝙫𝙚 𝙩𝙤 𝙘𝙖𝙣𝙘𝙚𝙡 𝙩𝙝𝙚 𝙤𝙧𝙞𝙜𝙞𝙣𝙖𝙡 𝙗𝙤𝙤𝙠𝙞𝙣𝙜 𝙖𝙣𝙙 𝙥𝙪𝙧𝙘𝙝𝙖𝙨𝙚 𝙖 𝙣𝙚𝙬 𝙩𝙞𝙘𝙠𝙚𝙩 𝙞𝙣 𝙩𝙝𝙚 𝙘𝙤𝙧𝙧𝙚𝙘𝙩 𝙣𝙖𝙢𝙚. 1(855)764(2734) 𝘾𝙖𝙣𝙘𝙚𝙡𝙡𝙖𝙩𝙞𝙤𝙣 𝙛𝙚𝙚𝙨 𝙖𝙣𝙙 𝙛𝙖𝙧𝙚 𝙙𝙞𝙛𝙛𝙚𝙧𝙚𝙣𝙘𝙚𝙨 𝙢𝙖𝙮 𝙖𝙥𝙥𝙡𝙮 𝙙𝙚𝙥𝙚𝙣𝙙𝙞𝙣𝙜 𝙤𝙣 𝙩𝙝𝙚 𝙖𝙞𝙧𝙡𝙞𝙣𝙚'𝙨 𝙧𝙪𝙡𝙚𝙨 𝙖𝙣𝙙 𝙩𝙝𝙚 𝙩𝙮𝙥𝙚 𝙤𝙛 𝙩𝙞𝙘𝙠𝙚𝙩 𝙥𝙪𝙧𝙘𝙝𝙖𝙨𝙚𝙙. 1(855)764(2734) 𝙎𝙤𝙢𝙚 𝙖𝙞𝙧𝙡𝙞𝙣𝙚𝙨 𝙢𝙖𝙮 𝙤𝙛𝙛𝙚𝙧 𝙖 𝙩𝙧𝙖𝙫𝙚𝙡 𝙘𝙧𝙚𝙙𝙞𝙩 𝙤𝙧 𝙫𝙤𝙪𝙘𝙝𝙚𝙧 𝙞𝙛 𝙘𝙖𝙣𝙘𝙚𝙡𝙡𝙖𝙩𝙞𝙤𝙣𝙨 𝙖𝙧𝙚 𝙥𝙚𝙧𝙢𝙞𝙩𝙩𝙚𝙙. 1(855)764(2734) 𝙏𝙤 𝙚𝙭𝙥𝙡𝙤𝙧𝙚 𝙮𝙤𝙪𝙧 𝙤𝙥𝙩𝙞𝙤𝙣𝙨 1(855)764(2734), 𝙞𝙩'𝙨 𝙗𝙚𝙨𝙩 𝙩𝙤 𝙘𝙖𝙡𝙡 𝙀𝙭𝙥𝙚𝙙𝙞𝙖 𝙖𝙨 𝙨𝙤𝙤𝙣 𝙖𝙨 𝙥𝙤𝙨𝙨𝙞𝙗𝙡𝙚 𝙖𝙣𝙙 𝙚𝙭𝙥𝙡𝙖𝙞𝙣 𝙮𝙤𝙪𝙧 𝙨𝙞𝙩𝙪𝙖𝙩𝙞𝙤𝙣. 1(855)764(2734) 𝘼𝙡𝙬𝙖𝙮𝙨 𝙘𝙝𝙚𝙘𝙠 𝙩𝙝𝙚 𝙛𝙖𝙧𝙚 𝙘𝙤𝙣𝙙𝙞𝙩𝙞𝙤𝙣𝙨 𝙡𝙞𝙨𝙩𝙚𝙙 𝙞𝙣 𝙮𝙤𝙪𝙧 𝙀𝙭𝙥𝙚𝙙𝙞𝙖 𝙞𝙩𝙞𝙣𝙚𝙧𝙖𝙧𝙮 𝙗𝙚𝙛𝙤𝙧𝙚 𝙧𝙚𝙦𝙪𝙚𝙨𝙩𝙞𝙣𝙜 𝙖𝙣𝙮 𝙘𝙝𝙖𝙣𝙜𝙚𝙨. 1(855)764(2734) 𝙌𝙪𝙞𝙘𝙠 𝙖𝙘𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝙘𝙡𝙚𝙖𝙧 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙘𝙖𝙣 𝙢𝙖𝙠𝙚 𝙖 𝙗𝙞𝙜 𝙙𝙞𝙛𝙛𝙚𝙧𝙚𝙣𝙘𝙚 𝙞𝙣 𝙧𝙚𝙨𝙤𝙡𝙫𝙞𝙣𝙜 𝙮𝙤𝙪𝙧 𝙞𝙨𝙨𝙪𝙚. 1(855)764(2734)

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