Steplight not connecting to bridge

A week ago I bought the I got the pathlights. It took resetting the bridge multiple times and about an hour before the lights would connect. Now, the steplight arrived. Won't connect to the bridge at all. I've tried resetting the steplight, the bridge, deleting app cache on my phone, restarting my phone, and trying different batteries (these are all new batteries) in the steplight. When I reset the bridge and test my pathlights, they work, though the settings for them must be storged on the bridge and not app based or stored internally. The steplight will not make it past the point of "Connecting your Steplight to you Ring Bridge..." What to do now? I waited a week because it was backordered via Amazon. Is this a dud?