Responses (7)

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duck9000
@Chelsea_Ring .... This should not need to be a feature request from users. This i basic functionality. Do you think everyone in a family should have to ask mom or dad to turn on/off a light?As noted elsewhere, it is also inconsistent with your help articles/instructions, which say it can be shared. I read somewhere to take the light off the group, and then share it. This doesn't work either.At best, this is just plain poor customer service. It's also deceptive, and perhaps warrants a filing for Ring not delivering functionality promised.Shame on ring.
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20-09-2021 22:46:52
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mysteryy
RING WAKE UP! This is a JOKE that you cannot share lights and Bridge with other home users. Complete and utter J O K E !!!!!
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20-07-2022 17:30:15
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mysteryy
Not solved! Will Ring ever fix?
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26-07-2022 18:34:18
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user25598
Just trying to stay connected with this still unsolved issue!
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12-10-2022 01:33:31
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user25620
What a poor design! A light only one person can use makes no sense. My husband sometimes works nights and I need to be able to turn on the light. Since I can’t, we’re having to look at other options. We’ll be letting others at his work know not to get Ring smart lights for their families. Ring, this is not what we’d expect from your products. It should say in huge letters when you purchase it “Light only one user can operate”.
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12-10-2022 11:05:07
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