Smart Lighting

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Solar Wall light says high temperature
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Now that we have sunny weather , 80 degrees, all four of my solar wall lights show a status of “high temperature “. They need to have sun to charge 🫤 The lights are offline during the high temperature status.

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25-04-2023 10:49:21

Responses (8)

  • J

    Hi neighbors. Thank you for sharing this concern with us. For this concern to be further investigated, please reach out to our support team. Our support team will have access to information that is beneficial when looking into this. That information cannot be accessed here in the Community. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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    28-04-2023 11:19:48

    • K

      I too had this happen to my solar wall light and one of my pathway lights today. Also had my phone (Samsung) have the monthly Samsung update not sure if they are related. ![solar-wall-light|230x500](upload://pvExvddevGLTY1gvyMN8H7RnPfz.jpeg) ![solar-path-light|230x500](upload://ivYeWpk4Ct0WXl5u0Ddre5ZvaBO.jpeg)

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      29-04-2023 12:27:12

        T

        Hi @kornieme. As Justin_Ring has mentioned, it would be best to contact our support team about this. You can contact them via phone, or private message on Facebook @Ring. Thanks, neighbor.

        0

        01-05-2023 02:26:41

    • R

      Is there an answer to this or do we all need to contact support?

      0

      28-05-2023 03:33:39

      • J

        Hi @ringalingadingdong. We are still asking for you to contact our support team for further assistance regarding this concern.

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        29-05-2023 07:12:34

        • U

          I take it this is still an issue with no resolution? Installed the step lights today and each one currently in the sun has the high temperature warning

          1

          03-06-2023 07:04:11

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