Solar path light lschedule not working properly

When I set it to turn on at dusk and off at dawn it never turns on. When I said a manual time it goes on 4 hours earlier than it should so I have to set it to turn on for hours later in the app for it to turn on at the correct time. But I still have a problem where the lights shut off at 1:00 a.m. no matter what time is set and I have to toggle the schedule off and on to get them to go back on. I called customer support and they just told me to return it I guess that's what I'll be doing. Such a shame.