Smart Lighting
Browse posts, comment, and join in the discussion about Ring’s battery and solar powered smart lights.
M
Smart Lighting Motion Sensor (outdoors) - Re setup
motion-sensor
installation
troubleshooting
cs-support
Hello:I purchased many of the Smart Lighting Motion Sensors. They all seemed to work fine initially. However, I decided to move the location of one of them. In the process, I deleted it from my app and the tried to set it up again. However, now the ring app says that it can't find it.I have pressed and held the reset button for five seconds - changed the batteries and nothing seems to work.Any help would be appreciated.thanks
368 •
0 •
0 •
23-04-2023 16:10:36
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @Mike1967. Thank you for trying those troubleshooting steps to resolve your concern. You can also try doing your setup without scanning the QR code. If that fails, do your setup using a different phone or tablet. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
24-04-2023 22:15:05
•