Responses (1)

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  Chelsea_Ring

  Hi @Zaldy ! I saw your comment on the other post. Let us know if you were able to get your Floodlight Wired connected :)

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  21-10-2019 07:49:20

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  Zaldy

  Hi @Jennifer\_Ring Thank you for replying. Yes, I was able to connect my wired floodlight to my bridge. I have to reset my bridge and started from the beginning. Thank you Zaldy

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  21-10-2019 08:26:05

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  Heg45

  I cannot connect my wired smart floodlight to bridge. Support could not help. Any help? The floodlight functions as a floodlight with motion detector. The app keeps telling me it cannot see the floodlight.

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  26-01-2020 03:57:14

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  Zaldy

  Heg45 You may have to do a hard reset to your bridge. I forgot how to reset but you could check the ring site how to do it. If you are using android, there is another step you have to do. I forgot how to do that too but it is somewhere in this trend. I was able to pair my first wire floodlight with android, but the second wired floodlight I was not able to pair with android. Fortunately, my son has an apple that I've used to pair the second one. It is better to use an apple. Zaldy

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  26-01-2020 07:38:53

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  Heg45

  I do have an android. I had reset the bridge and the floodlight by turning the floodlight off and then on via the circuit breaker. I can't find anything about the android issue. Can you help with that? Where I can find it.

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  26-01-2020 04:54:29

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  jandrews

  I have several lights connected to my bridge but one will not connect. I thought maybe I needed a second bridge due to distance but it looks like only one is allowed. I see you reset your bridge to fix the problem but I don't want to start over on the other lights that are already connected. If I reset, do I have to re-register them all?

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  27-10-2020 02:55:42