Smart Lighting
Ring Bridge - Network settings?
I am having trouble getting the Ring Bridge connected to my network. I have followed the instructions several (many) times including resetting the switch with the paperclip for 10 seconds. I have also rebooted my router. I have two cameras and a doorbell - they connected to the network with no challanges at all. The network is an Eero network mesh. I have also tried in several different locations around the house. Any secret steps?
3729 •
0 •
0 •
11-11-2019 10:12:39
Responses (2)
- B
We are still trying to figure this out. I was on the phone with Eero and they masked the 5GHz signal so both my iPad and iPhone could only connect to Eero at 2.4GHz. We did try and set-up a guest network with Eero when I was on the phone with Ring support but didn't seem to work either. If you monitor the Eero app - we see the Ring Bridge join for ~5 seconds and then disconnects itself from the network.
•0
18-11-2019 08:13:54
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Marley_Ring
Sorry to hear about this @BillyS! I recommend trying to complete this setup using another mobile device, if possible. Also, opening up a guest network on your Eero might help if network connection concerns persist with the Smart Lighting Bridge. I hope this helps! :)
0
15-11-2019 10:13:09
•