Smart Lighting

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Ring A19 Smart LED Bulb goes offline immediately after installation
a19-smart-led-bulb

Hello community. I just purchased 3 Ring A19 Smart LED Bulbs and I am having a heck of a difficult time to get them to work. I have Ring bridge and Echo 10. No matter what I try (resetting everything as per instructions, deleting app, etc etc)... The bulbs go to offline mode a second after I get a success message during installation. I go as far as getting a note from Alexa telling me to try turning the bulb off... and then... NADA! Bulb is offline in both Ring app and Alexa app. How many hours does it take to change a Ring light bulb? Apparently, many, many days, as I've been struggling with this for way too long now... I have smart light bulbs from another brand and the installation was quick and easy and it never failed on me. Any tips on how to fix this before I return everything to Amazon would be greatly appreciated. Thanks! Jean-Charles

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09-07-2021 05:42:31

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